Return Policy

You will receive a Return Merchandise Authorization Form with your order.  If you are not completely satisfied with your order, please follow the instructions below to initiate a return.......... 

All requests for returns must be made within seven (7) days of order receipt.  A return merchandise authorization number must be obtained prior to returning any merchandise.  Please send an email to returns@simplestature.com requesting an RMA number.  When your return request has been processed, customer service will issue an RMA number along with a pre-paid shipping label to adhere to the package. 

Please fill out this form in its entirety to ensure proper credit.  You will be notified when Simple Stature has received your return.  Merchandise refunds will be issued to the original form of payment and will be processed within 3 business days.  Shipping charges are non-refundable.  Email notification will be sent upon completion of your refund.

There are no returns / exchanges on special order / custom order merchandise, intimates and under garments of any kind.

All merchandise returns must be received in sellable condition.  Simple Stature will not accept merchandise that has been worn, damaged or altered.