If you are not completely satisfied with your order, please follow the instructions below to initiate a return.
All requests for returns must be made within seven (7) days of order receipt. A return merchandise authorization number must be obtained prior to returning any merchandise. Please send an email to firstname.lastname@example.org requesting an RMA number and the reason for your return.
A return shipping label will be emailed to you upon approval of your RMA. Make sure it is properly adhered to the package
You will be notified when Simple Stature has received your item(s). Merchandise refunds will be issued to the original form of payment and will be processed within 3 business days. Shipping charges are non-refundable and the cost of the return shipping will be deducted from your refund amount. Email notification will be sent upon completion of your refund.
There are no returns / exchanges on special order / custom order merchandise, clearance items, intimates and under garments of any kind.
All merchandise returns must be received in sellable condition. Simple Stature will not accept merchandise that has been worn, damaged or altered.